Reverse IT Services OU values the privacy of every visitor to this website. This Privacy Policy outlines how Reverse IT Services collects, uses, stores, and protects personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Estonian data protection laws. By continuing to use this website, you consent to the practices described below.
Personal Data We Collect
Reverse IT Services may collect personal data that you voluntarily provide through contact forms, email communications, or subscription requests. This may include:
- Name, email address, phone number, and company name
- Details provided in messages, service inquiries, or feedback forms
- Technical information such as IP address, browser type, and usage data gathered through analytics tools
Reverse IT Services does not intentionally collect sensitive personal information unless you voluntarily include it in your communication.
Purpose of Data Collection
Personal data is collected for the following purposes:
- Responding to inquiries or service-related requests
- Providing updates or information you have requested
- Monitoring website performance and improving functionality
- Meeting legal or regulatory obligations
All data collected is limited to what is necessary for these purposes.
How Personal Data Is Collected
Information may be collected directly from you when you complete a form, send an email, or interact with the site. Additionally, analytics and cookie technologies may collect data automatically, such as website activity or session information, to improve performance and user experience.
Storage and Hosting of Data
Personal data is stored securely using technical and organisational safeguards. Data may be transferred to secure hosting environments or cloud-based storage providers to ensure safety, redundancy, and efficiency. All hosting providers used by Reverse IT Services meet GDPR security and data protection requirements.
Processing of Data
Access to personal data is restricted to authorised employees and trusted personnel who require it to perform their duties. Data may be processed when necessary to provide services, manage inquiries, or support website functionality. In limited cases, third-party service providers may have access to data to assist with secure hosting, analytics, or system maintenance. Any such third parties are contractually bound to handle data in accordance with this Privacy Policy and the same privacy standards upheld by Reverse IT Services.
Legal Basis for Processing
Reverse IT Services processes data lawfully under the following bases:
- Consent, when data is voluntarily provided through forms or communication
- Contractual necessity, when processing is required to provide services
- Legitimate interest, including ensuring site functionality and security
- Legal obligation, where retention is required by law or regulation
Data Accuracy
We take reasonable steps to ensure that all personal data remains accurate and up to date. Individuals are encouraged to inform Reverse IT Services of any changes or corrections required.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.
Cross-Border Data Transfers
Personal data may be processed and stored within the European Economic Area (EEA). Should a transfer outside the EEA be required, Reverse IT Services will ensure that adequate safeguards are implemented in compliance with GDPR, including approved contractual clauses or equivalent legal protections.
Security Measures
Reverse IT Services applies strict measures to protect personal information from unauthorised access, loss, or misuse. These measures include encryption, restricted system access, secure hosting infrastructure, and routine monitoring. While every effort is made to safeguard data, no transmission method can guarantee absolute security.
Third-Party Sharing
Reverse IT Services does not sell or trade personal information. Data may be shared only when required to deliver or maintain services, or when legally obligated to disclose it. All third-party partners are required to comply with equivalent confidentiality and data protection standards.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
- The right of access to information held about you
- The right to rectification of inaccurate or incomplete data
- The right to erasure ("right to be forgotten")
- The right to restrict processing in certain circumstances
- The right to data portability
- The right to object to processing based on legitimate interests
- The right not to be subject to a decision based solely on automated processing
To exercise any of these rights, please contact us using the details below.
Complaints
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or another supervisory authority within the EU.
Policy Updates
Reverse IT Services may update this Privacy Policy from time to time. Updates will be published on this page, and continued use of the website will indicate acceptance of the revised terms.
Contact Information
If you have questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:
- Full Legal Name: Reverse IT Services OU
- Address: XCOMPANYADDRESSX
- Phone: XCOMPANYPHONEX
- Email: XCOMPANYEMAILX
- Registration Number: XCOMPANYREGISTRATIONX